Programming by example (PBE) is a powerful programming paradigm based on example driven synthesis. Users can provide examples, and a tool automatically constructs a program that satisfies the examples. To investigate the impact of PBE on real-world users, we built a study around StriSynth, a tool for shell scripting by example, and recruited 27 working IT professionals to participate. In our study we asked the users to complete three tasks with StriSynth, and the same three tasks with PowerShell, a traditional scripting language. We found that, although our participants completed the tasks more quickly with StriSynth, they reported that they believed PowerShell to be a more helpful tool.